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My payment got declined

Normally payments get declined of these three reasons

Emilie avatar
Written by Emilie
Updated over 4 months ago

If your payment isn't going through, here are some steps to try:

  1. Check your card balance – Make sure you have sufficient funds available on your credit card.

  2. Verify your card details – Double-check that you've entered your credit card information correctly, including the card number, expiration date, and CVV.

  3. Contact support – If you've confirmed the above and are still experiencing issues, please reach out to us at [email protected] for assistance.

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