Skip to main content

Do you offer refunds?

No, we do not offer refunds after payment

Emilie avatar
Written by Emilie
Updated over 4 months ago

When you purchase proxies from RoundProxies and complete your first payment, you agree to be responsible for all charges according to your service plan. Because of this, we generally do not offer refunds.

When refunds are available:

You may be eligible for a refund if:

  • You cannot connect to our proxies

  • Our support team is unable to resolve your issue within 24 hours

  • We are unable to deliver the service to you

These are the only circumstances where refunds will be considered. No other exceptions apply.

Did this answer your question?